The Problem:
At my day job, we use Microsoft Visio 2002 for… whatever the hell people use Visio for. A client emails a Visio file to me, but when I try to open it, instead of a nice pretty diagram, I get this:





Upgrade information? No thanks. I don’t want to upgrade, I want to view the friggin document! My next logical step is to go to Microsoft.com and download the latest Visio viewer. That happens to be the Visio 2007 viewer. I install it, but I am STILL presented with error/upgrade bullsh-t messages when I try to view my document. When I try to open the file with my web browser (more on that at the bottom of the post), I get “Page Cannot Be Displayed”

WTF?

The Cause:

Microsoft. Nuff said.

Oh, you want more? Okay: If you have Visio 2002 installed, then the Visio 2007 Viewer just doesn’t f’ing work. How ‘bout that?

The Solution:
UNINSTALL the Visio 2007 viewer. (I would suggest uninstalling ALL your Microsoft apps, but somebody might get mad at me. Even though it would save you headaches in the long run). Okay, now that the 2007 viewer is out of there… install the Visio 2003 viewer. Huh?

You mean, you have to install the Visio 2003 Viewer so you can view a Visio 2007 file on a computer with Visio 2002?

That… Does Not… Make… Sense…

This is Microsoft; It’s not supposed to make sense. Just do it.

NOW you can view your document.

I should point out that the Visio viewer is implemented as an ActiveX component, which means it uses Internet Explorer to display the content. In my case, I had to drag my visio file onto an IE window to get it to work. Double-clicking on the file in Outlook still tries to open the file in Visio 2002, which produces the upgrade message. So now you have to open your Visio 2007 files with IE… with the Visio 2003 viewer installed.

There IS no logic left in the world, because this crap has just neutralized all of it. As long as Microsoft is in business, I will never run out of content for this site.

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  • 5 Responses to “Visio 2007 file won’t open in Visio 2007 viewer”

    1. Visio Viewer - Теги - страница 1 - Мир програм says:

      […] 如果你所收到的Microsoft Office 系列產品包含:Word、Excel、PowerPoint、 Visio 、Access 等,你只有需要[ 檢視文件內容、瀏覽、列印]但不需要[ 編輯、修改]的功能的話,可以改用Microsoft Office Viewer 。 迷之聲:. 換句話說就跟Adobe Reader VS Adobe …… 31.12 | 6:00 Visio 2007 file won’t open in Visio 2007 viewer    www.technowledgebase.com […]

    2. Heather says:

      It’s not working for me. I don’t have Visio 2002, I have Visio 2000. I installed the 2007 viewer and it doesn’t work at all. Then following your suggestion, I uninstalled the 2007 viewer and installed the 2003 viewer, which gets me farther, in that it will try to open it in IE, but nothing shows. When I used 2007 it just kept asking me if I wanted to open it, to which I replied yes, then it asked me if I wanted to “Save” or “Cancel” which does nothing for me.

      I’m hating Microsoft. They don’t have any instructions on how to modify the security settings for ActiveX controls if this is what is causing the problem, either.

      Thanks for the post, anyway.

      Heather

    3. Stephen says:

      I have the same problem. It takes me couple hours to find the solution. The different file formats really make me crazy… s*cks M$

      A Visio drawing may not open in Visio Viewer 2007, and you may receive an error message in Internet Explorer
      http://support.microsoft.com/kb/926948/en-us

      Stephen

    4. Anonymous says:

      […] Visio 2007 file won’t open in Visio 2007 viewerwww.technowledgebase.com […]

    5. Rambler: 'Visio Viewer' ( says:

      […] Visio 2007 file won’t open in Visio 2007 viewer… step is to go to Microsoft.com and download the latest Visio viewer. That happens to be the Visio 2007 viewer… … I should point out that the Visio viewer is implemented as an ActiveX component,… http://www.technowledgebase.com/2007/07/18/visio-2… -

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